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Security & Data Policy

This page explains how we protect your data, your privacy, and your account, and how you can report security issues.

Privacy Policy

  • We respect your privacy. Your data is never sold or shared with third parties for advertising.
  • By default, your data is private to your account and organization.
  • You control what data is uploaded, stored, or deleted.

Data Handling

  • Data Storage: Only the minimum data required for service operation is stored. Most data is encrypted at rest and in transit.
  • Retention: Data is retained only as long as necessary for service functionality or as required by law.
  • Access: Only authorized personnel have access to production systems, and all access is logged and monitored.

Account Deletion

  • You can request account deletion at any time by contacting support.
  • When your account is deleted, all associated data is permanently removed from our systems, except where retention is required by law.
  • Some data may persist in backups for a limited period, after which it is purged.

Vulnerability Disclosure

  • We take security seriously. If you discover a vulnerability, please report it to our security team at [email protected].
  • We aim to respond to all reports within 48 hours and will keep you updated on our progress.
  • We publicly acknowledge researchers who help us improve our security, with permission.

Infrastructure Security

  • All infrastructure is hosted on secure, industry-standard cloud providers with strong physical and network security.
  • We use encryption for all data in transit (TLS) and at rest.
  • Regular security audits and penetration tests are conducted.
  • Subprocessors and third-party services are carefully vetted for security compliance.
For more details or questions, contact our support or security team.